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About this section of our website
You may be able to solve your problem yourself by finding out more about your rights and responsibilities. This section of our website is intended to help you find the information you need.
Use the list of Help yourself to information topics on the right to start accessing information.
A step by step approach to solving a problem
There are useful tips on the AdviceNow website on the steps involved in solving a problem.
If your problem has an urgent deadline…
Still need advice?
Major sources of information on the internet
Here are some links to sources of comprehensive self-help information:
Self-help from Citizens Advice
Money Advice Service
A not for profit government organisation created solely to help people with their finances